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Home
Egress Windows
Gallery
Reviews
Contact Us
More Information
  • FAQs
  • Our Blog
  • Our Mission
  • Our Process
  • Our Story
  • Clients We Serve
  • Payment and Financing
  • Privacy Policy
  • Resources
  • Warranty Information
More
  • Home
  • Egress Windows
  • Gallery
  • Reviews
  • Contact Us
  • More Information
    • FAQs
    • Our Blog
    • Our Mission
    • Our Process
    • Our Story
    • Clients We Serve
    • Payment and Financing
    • Privacy Policy
    • Resources
    • Warranty Information

  • Home
  • Egress Windows
  • Gallery
  • Reviews
  • Contact Us
  • More Information
    • FAQs
    • Our Blog
    • Our Mission
    • Our Process
    • Our Story
    • Clients We Serve
    • Payment and Financing
    • Privacy Policy
    • Resources
    • Warranty Information

Our Process

First Contact - basic information about your project

Customers contact us in many ways - phone, text, email, Facebook, webform, etc. No matter how you get in touch, we'll call you back to gather basic information about your project. We'll ask for your name, address, email address, phone number, and the best time to reach you.

Project Planning Call - In-Depth Discussion

This conversation will take about 10-15 minutes. Our goal is to gain a thorough understanding of your needs. 

Email: Request for Information

Following the call, we will send you an email requesting the necessary measurements and photos. Each project is unique, but generally, we will need the following:

  1. Height of the basement
  2. Distance from siding at foundation level to the ground

We will also ask for photos of the interior and exterior spaces where we will be working. In most cases, this information is sufficient for us to put together a proposal. If any additional details are needed, we will request them at that time.

Written Proposal

Once we receive your measurements and photos, we will provide a written proposal by email. Our office will call to make sure you received it and to go over any questions. You can review and sign electronically to accept. You'll be asked to pay a $750 scheduling deposit and will receive a copy of our insurance and registration. 

Next Steps

Once we received your signed proposal we'll make a welcome call to go over next steps with you. From there, you'll get set up with an owner's portal where you can follow your project in real-time. We immediately start the permit submission process so that your project can begin as soon as possible. 

Owner's portal online - Buildertrend

We use a project management platform called Buildertrend, which is accessible via phone app or online. All communication is centralized in Buildertrend. You can choose text, pop-up, or email for notifications. You'll also find the schedule, photos, selections, invoices, and payment processing. Everything for your project is centralized in one place.

Let the work begin - we'll take care of it!

You are in good hands. Hargrave Contractors prides itself on providing quality work and excellent project management. There are many moving pieces in construction, and we are the professionals who will worry about it so you don't have to. If you have questions, concerns, or feedback during your project, just reach out! We have full-time office staff and instantly receive your messages sent through Buildertrend. We aim to overdeliver on communication and customer satisfaction.

Video

Our Process - Getting a Quote to Installation

This short video is an overview of what working with us looks like, from first contact to installation. 

Our Process - Permits

We handle everything, so you don't have to.

Learn about egress windows and installation!

How an Egress Window Works

Check out how an egress window opens and closes! 

Time-lapse install

Egress Window Installed in 20 seconds!

Yard Protection

We use landscaping mats to protect the yard!

Working Smarter!

Every maneuver is calculated to efficiently complete the project! 

Poured Wall Slab Removal

Rockwell Window Well

Installation in a Narrow Space

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Home Improvement Contractors Registrations  NJ 13VH04362800 / PA 173645 / DE 2023-000007999 / MD 158978

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